Custom Service Requests

Dealing with Events Set Up? Security Pass Requests? FacilityBot's custom service request feature can handle almost any type of request. FacilityBot is the single platform for all your Facility Management needs.

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Configurable Request Forms

FacilityBot's form builder allows you to configure forms for each Service Request type. So you can easily create forms for Event Set Up, Security Pass Requests, Car Park Label requests, or any other service request that your facility management needs to handle
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Integrated Workflows

Once configured, custom service requests go through the same workflow as fault reports, including the ability to set priorities, location tags, respond with images, create expenditure requests etc. The consistent approach makes it super easy for managers and technicians to use FacilityBot
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Omni-Channel Request Options

Once configured, requestors can make service requests through all the channels that they can make Fault Reports. Whether through the supported messaging platforms or the FacilityBot Mobile App, it cannot be easier for requestors to communicate with their Facilities Manager and be assured that their requests are well taken care of
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Statistics of Custom Requests

As with all other features, statistics of custom requests are captured and displayed in a useful and easy to interpret way. Whether you want to know the details of each request, or aggregate statistics broken down by location, request type or time-of-day, all the statistics are just a few clicks away

Unlimited custom Service Request Types can be created in every plan

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