Fault rectification oversight
FacilityBot can require photo evidence to be attached before a fault ticket can be closed. Managers can therefore easily exercise oversight that all faults have been properly rectified.
Send rectification evidence to fault reporters
FacilityBot automatically updates the fault reporters on the status of their fault report. If fault rectification photos are captured, this can also be automatically sent to the fault reporter to close the loop. What a great way to delight building users !
Maintain evidence for audits
No more worries when the auditors visit. FacilityBot maintains records of all fault tickets including any rectification photo and video evidence. This information is easily searchable to show to the auditors.
The FacilityBot Mobile App allows photo and video attachments too. This allows technicians to complete the fault rectification and record evidence of such rectification on site in a single digital interaction.